Privacy Policy
Last updated: October 24, 2025
1. Introduction
CMD+RVL ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CMD+RVL Signals service ("the Service").
2. Information We Collect
2.1 Information You Provide
We collect information you provide directly to us, including:
- Account information (name, email address, password)
- Profile information and preferences
- Content you create, upload, or share through the Service
- Payment information (processed securely by our payment provider, Stripe)
- Communications with us (support requests, feedback)
2.2 Automatically Collected Information
When you use the Service, we automatically collect:
- Log data (IP address, browser type, operating system, pages visited)
- Device information (device type, unique device identifiers)
- Usage data (features used, actions taken, time spent)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and send related information
- Send technical notices, updates, and security alerts
- Respond to your comments, questions, and support requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and fraud
- Personalize and improve your experience
- Send marketing communications (with your consent)
4. How We Share Your Information
We may share your information in the following circumstances:
4.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Authentication services (Auth0)
- Payment processing (Stripe)
- Hosting and infrastructure providers
- Analytics services
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, such as subpoenas, court orders, or government demands.
4.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4.4 With Your Consent
We may share your information for other purposes with your explicit consent.
5. Data Retention
We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy. When you delete your account, we will delete or anonymize your information within a reasonable timeframe, except where we are required to retain it for legal or compliance purposes.
6. Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your information:
- Access and update your information through your account settings
- Request a copy of your information
- Request deletion of your information
- Object to or restrict certain processing of your information
- Opt out of marketing communications
- Request data portability
To exercise these rights, please contact us at privacy@cmdrvl.com
8. Cookies and Tracking
We use cookies and similar tracking technologies to collect and store information about your interactions with the Service. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of the Service.
9. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.
10. Children's Privacy
The Service is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries.
12. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell your personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@cmdrvl.com